A Management Training Module

Overview

A new and growing hazard has entered our workplace: violence. Hundreds of people are murdered at work annually.

Cited as underlying causes are:

• Growing frustration with lack of potential for “meaningful” economic progress
• Realities of job dislocation
• Ineffectiveness of our normal social processes

When these issues are coupled with the glamorization of violence and availability of weapons, troubled individuals can be motivated to act.

“Managing Violence in the American Workplace” is a one-day program designed to give executives and managers the knowledge and practical tools to design/install a strategy to both anticipate and respond to violent threats, as well as manage actual crises situations.

Program Objectives

Participants will participate in exercises and simulations that will test their strategic approach and management acumen. At the conclusion of this program, participants will be able to:

• Define and understand the extent of workplace violence, the risks for employers/employees, and the associated costs.
• Recognize the varied forms workplace violence takes, and some documented risk signs for each.
• Recognize the profile of both high-risk organizations and individuals, and practice using risk-assessment tools.
• Establish the composition and specific roles for a proactive threat assessment/crisis management team for their organization.
• Practice applying both threat assessment and crisis response actions through a simulation exercise.

Program Agenda

• Understanding the scope of the problem and associated costs…
• The range of violent and aggressive acts
• An examination of root causes…
  • Societal
  • Organizational
  • Individual
• Discussion of some simple tools to assess the risk profiles of both organizations and individuals
• A blueprint for building an effective threat prevention/crisis management strategy…
  • Structure
  • Roles
  • Accountabilities
  • Tactics/Techniques
• Review of legal rights, liabilities and obligations for both organizations and individuals
• Simulation exercise: Practicing Putting It All Together

What Makes Our Approach Unique

• A panel comprised of experts, each with significant practical experience.
• Comprehensiveness of prevention and crisis management strategy.
• Knowledge and skill building exercises to draw out learning points.
• Practical tools for both individual and organization risk assessment.
• Integrated computer learning technology to maximize rate of learning, level of understanding, and amount of retention.
• Detailed simulation exercises with increasing levels of threat potential and crisis management practice as the vehicle for learning integration.
• Efficiency of a one-day format for training as many as 40 participants per program.