A Management Training Module

Overview

The successful accomplishment of any mission requires peak performance from everyone involved. To perform at their best, people need to know what their job entails, what the objectives are, how they are doing in meeting them, and areas for further strengthening. In short, organizations need to continuously practice performance management.

“Performance Management” presents the opportunity for managers to both learn and practice the skills involved in what we call The Total Management Cycle. The program positions performance management as a key process to facilitate the alignment of individual contribution with a commitment to organizational excellence. The Total Management Cycle represents all of the processes required to accomplish this alignment.

The most powerful feature of this two day program is the extensive practice managers get in behavior modeling and role-play exercises, on each phase of the management cycle, using actual situations from their own work environment.

Program Objectives

At the conclusion of their participation in this program, managers will have improved their ability to:

• Objectively communicate expectations and business requirements.
• Understand the needs, aspirations, and expectations of their people.
• Use the skills involved in implementing The Total Management Cycle.
• Facilitate employee-manager partnerships.

Program Agenda

Day 1

• Understanding The Total Management Cycle
• Setting goals
• Strengthening performance
• Recognizing performance

Day 2

• Conducting performance appraisals
• Discussing salary
• Encouraging people to take initiative
• Discussing careers